Liz Reyer: When the slow season hits hard at work, here's what to do


Q: We’re going by means of a daily seasonal slowdown proper now. There are not any worries on my staff, however we’re a bit bored. What can I arrange for us to maintain engaged and energized till issues decide up once more?

–JoAnn, 38, shopper service supervisor

A: Create a mixture of catch-up, studying and enjoyable to get via the sluggish occasions.

On any workforce, there’s often a lot to try this will get put aside throughout busy occasions.

This can be a good time to clear a number of the backlog. One standby is a “clear up” day, the place everybody goes by means of paper and digital information, organizing and discarding.

There are doubtless quite a lot of enhancements you may make on the staff.

For instance, do you’ve gotten a superb info sharing system? If not, it is a good time to design one and put it in place. Or use this time to search for methods to enhance work processes.

These kinds of time funding profit the corporate and also will present helpful be just right for you and the group.

That is additionally a superb alternative for creating new expertise.

Each single individual on the group ought to have a studying agenda that they pursue all year long as a part of their improvement plan. Kick it into excessive gear throughout this lull by means of a “study and train” strategy.

The training content material will probably be tailor-made to every individual relying on their particular person objectives.

Nevertheless, everybody on the workforce will profit from publicity to the brand new concepts. For instance, somebody with a technical curiosity might research superior Excel methods.

Some colleagues may have to know these methods exist and the advantages they convey, to allow them to get assist sooner or later. Others might need to get into the nitty-gritty of it.

Others might select to review organizational dynamics, emotional intelligence, or one thing associated to your business.

In all these instances, they will additionally current their findings to the broader staff, and all will profit.

Additionally discover room for enjoyable. This can be a barely harder course, as not everybody could have the identical definition, and enforced work enjoyable is not any enjoyable in any respect.

That is the place you flip to the staff; in any case, you do not have to determine all this out by yourself – and it is higher for those who do not!

Get this all kicked off in a mini-retreat on your group. In case you could be off-website, that is a perk, but when not, simply setting apart time for dialogue and planning is ok.

Your agenda? To determine one of the best methods to make use of your lag time.

Plan to convey some concepts, comparable to those above; nevertheless, be open to concepts that others supply, as properly. Keep in mind, your aim is to maintain all of you engaged.

Additionally decide in case you have a price range for improvement and/or staff constructing, or can authorize any additional days off in order that these assets may be on the desk in your staff to work with.

Take an extended view as you’re employed by means of this.

This won’t be your solely work lull, so use this to assist put together for future down occasions, and to maintain the remainder of the work yr much more satisfying.

ABOUT THE WRITER

Liz Reyer is a credentialed coach with greater than 20 years of enterprise expertise. Her firm, Reyer Teaching & Consulting, gives providers for organizations of all sizes. Submit questions or feedback about this column at www.deliverchange.com/coachscorner or e mail her at liz@deliverchange.com.



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